Shipping Policy

Last Updated: September 4, 2026

At Moruxe, we are committed to making your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Shipping Locations

Moruxe currently ships within the United States only.

At this time, we do not offer shipping to international destinations outside the USA.

2. Free Shipping

We are pleased to offer FREE SHIPPING on all orders within the United States.

No additional shipping fee will be charged for standard delivery at checkout.

3. Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed.

Processing includes:

  • Order verification
  • Payment confirmation
  • Product preparation
  • Packaging
  • Preparing the order for shipment

Please note that processing time is separate from the shipping transit time.

4. Order Cut-Off Time

Our daily order cut-off time is 5:00 PM.

Orders placed after 5:00 PM may be considered received on the following business day and may begin processing on the next business day.

5. Shipping & Transit Time

After your order has been processed and handed over to the shipping carrier, the estimated transit time is:

5–6 business days

Therefore, the estimated total delivery timeframe is generally 6–9 business days, consisting of approximately 1–3 business days for processing and 5–6 business days for transit.

Delivery estimates are not guaranteed and may vary due to circumstances outside our control.

6. Tracking Information

When tracking information is available, it may be provided to you through your order confirmation, shipping notification, or email.

Please allow some time for tracking information to become active after your order has been handed over to the carrier.

7. Delivery Delays

While we work to ensure orders are delivered within the estimated timeframe, occasional delays may occur due to:

  • Severe weather
  • Carrier delays
  • Holidays
  • High shipping volumes
  • Incorrect or incomplete shipping information
  • Other circumstances beyond our control

If your order is delayed, we recommend checking your tracking information first. You may also contact our customer support team for assistance.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you enter an incorrect or incomplete address, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that changes can be made once an order has entered processing or been shipped.

9. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team so we can assist you with the next steps.

For damaged deliveries, we recommend contacting us promptly after receiving the package and providing relevant details about the issue.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Business Name: Moruxe
Email: support@moruxe.com
Phone: +1 (757) 505-5288
Address: 63 Derby Street, Chadderton, Oldham, OL9 7HJ

Moruxe Carry Your Confidence.

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